Privacy Policy

Your privacy and security are important to us. In order to administer the website, communicate with you, process your orders, inform you of any special offers, we need to collect some information. Below are the details of what we collect, how we look after it and how we keep it confidential. If you have any queries concerning your privacy, please e-mail

What information do we collect?

On our website we don’t monitor behavioural patterns and hold no data on mouse and keyboard patterns, thus user activity remains unobserved. If you register your data will be collected and stored on the database for use in order processing and should you place an order yourself we will hold your information for 7 years and will be deleted after this period.

We will never collect sensitive information about you without your explicit consent, however additional information you may provide us with may be used to personalise your visits to our web site.


Members of the public can register as such when placing orders, or can place orders as a guest visitor. We do not use or sell this information to third parties.

Placing an order

When you place an order, you will need to provide a full delivery address. This may be the same as the address used when doing the registration, or it may be different, when the product you want is to be delivered elsewhere.

How we use the information collected

We use the information to deliver your orders, so your delivery address will be passed onto the transport company making the delivery. In the case of delivery to an end-user on your behalf, we will pass the consumer?s address to the transport company.

We will from time to time e-mail you a newsletter or information concerning new products or special offers. If you decide you don?t want to receive this information, please e-mail

The information you give us is kept securely in our company. Our employees only have access to the information they need to process your queries and orders. All our employees sign a non-disclosure contract. All our computers are password protected and access to information is strictly controlled. We do not pass your details onto any other third parties.


Our website uses cookies. Cookies are small text files which are sent and stored on your computer. You may wish to think of them as your ID card for our website. Cookies are needed to make browsing and shopping on our website easier and faster. Without cookies it would be difficult for our website to allow you to remember your registration for future visits or to place an order.

Although stored on your computer, our cookies cannot read information on your hard drive, they do not install viruses nor can they read any information such as e-mail addresses.

Most web browsers allow you to turn cookies off or refuse to accept them. However, our website will not work as well or even at all if you do this.

Holding information

You can check the information that we hold about you by logging into our web site and using the contact us form, or emailing. If you find any inaccuracies we shall correct it promptly and should you wish for your data to be deleted we will do so with immediate effect on the website.

If you have any queries email:

 or contact our office on: 01562 824463.


We do offer links to other websites containing additional information we see as useful to our products and services. We are not responsible for other websites privacy policies and would advise you to check for yourself with each site before submitting your details. We do not pass any information we may hold on you to these websites ourselves.

Our privacy policy may change from time to time. Changes will be posted on this page on our website.

The information on our privacy policy does not form part of our terms and conditions.

You have the right to ask us at any time what information is held on you, and have it removed or corrected if necessary.